Terms & Conditions

OMIŠ SMART CITY DIGITAL SERVICES

Last updated: 01.08.2025

Welcome to OmisSmartCity. By using our website, kiosks, and services, you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • OmisSmartCity is a one-stop smart city platform for Omiš, providing information, services, and an online shop.

  • These Terms & Conditions apply to all users, whether residents or visitors.

  • By purchasing through OmisSmartCity, you agree to be bound by these terms.

2. Orders and Services

  • Our webshop allows you to purchase tourist offers, vouchers, and other city services.

  • Future services may include the ability to pay for parking, electricity, water bills, and other local services.

  • By placing an order, you confirm that all information provided is accurate and complete.

3. Payments

  • Payments are processed securely through Stripe and PayPal.

  • OmisSmartCity does not store your full payment details.

  • Prices are displayed in [insert currency, e.g., EUR] and include applicable taxes unless stated otherwise.

4. Vouchers and Third-Party Services

  • Some offers and services are provided by local businesses and third-party partners.

  • OmisSmartCity acts as a platform to connect you with these providers.

  • The responsibility for delivering the purchased service lies with the respective provider.

5. Cancellations and Refunds

  • Refunds or cancellations depend on the type of service or voucher purchased.

  • For vouchers and third-party services, the refund/cancellation policy of the respective provider applies.

  • Please check the terms of each offer before purchase.

  • If you experience an issue, you may contact us at info@omissmartcity.com, and we will assist you in resolving it with the provider.

6. User Responsibilities

  • You agree to use OmisSmartCity lawfully and not for fraudulent or harmful activities.

  • You are responsible for maintaining the confidentiality of your account (if created).

7. Liability

  • OmisSmartCity strives to provide accurate and up-to-date information but cannot guarantee that all content is error-free.

  • For third-party services (e.g., vouchers, tourist offers, utilities), OmisSmartCity is not responsible for service delivery, quality, or fulfillment.

  • Our liability is limited to the maximum extent permitted by law.

8. Privacy

Your use of OmisSmartCity is also governed by our [Privacy Policy], which explains how we collect and process your data.

9. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Croatia and applicable European Union regulations.

  • Any disputes arising from the use of OmisSmartCity shall be subject to the exclusive jurisdiction of the courts in Split, Croatia.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page with the updated date.

11. Contact

If you have questions about these Terms & Conditions, please contact us:
Nika digitalna rješenja d.o.o., Vukovarska cesta 56, 21310 Omiš, info@omissmartcity.com, +385959032067

 

This document is prepared in accordance with Croatian legislation, EU consumer protection regulations, and best practices in tourism and digital services industry.