Privacy policy

OMIŠ SMART CITY DIGITAL SERVICES

Effective Date: 01.08.2025
Last Updated: 01.08.2025

Welcome to OmisSmartCity. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

1. Who we are

OmisSmartCity is a one-stop smart city platform for Omiš, offering information, services, and an online shop.

If you have any questions about this Privacy Policy, you can contact us at:
[info@omissmartcity.com / +385959032067 / Vukovarska cesta 56, 21310 Omiš]

2. What information we collect

When you use our platform, we may collect:

  • Personal details (name, email, phone number, address)

  • Payment details (processed securely through our payment partners – we do not store your full card details)

  • Account information (if you create a user profile)

  • Usage data (cookies, device type, IP address, pages visited)

3. How we use your information

We use your information to:

  • Process and deliver your orders

  • Provide access to city services and offers

  • Send you confirmations, receipts, or important updates

  • Improve our services and user experience

  • Comply with legal and financial regulations

We will never sell or rent your personal data to third parties.

4. Sharing your information

We only share your data with:

  • Payment providers – Stripe and PayPal, for secure payment processing

  • Service providers and local businesses – only when needed to deliver the offer or voucher you purchased

  • Analytics and advertising providers – such as Google (Google Analytics) and Meta (Facebook Pixel) to help us understand user behavior and improve our services

  • Authorities – only when legally required

5. Cookies and tracking

Our website uses cookies and similar technologies to:

  • Ensure proper functionality of the platform

  • Analyze usage through Google Analytics

  • Deliver personalized content and advertising via Google and Meta services

You can manage or disable cookies in your browser settings.

6. Your rights

Under the GDPR, you have the right to:

  • Access the data we hold about you

  • Correct any inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Object to certain processing activities (including marketing/advertising)

  • Withdraw consent at any time

To exercise your rights, please contact us at [info@omissmartcity.com].

7. Data security

We use technical and organizational measures to protect your personal data. Payments are handled securely through Stripe and PayPal.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

By using OmisSmartCity, you agree to this Privacy Policy.

This Privacy Policy demonstrates our commitment to protecting your personal information while providing exceptional digital services in Omiš. We encourage you to read this policy carefully and contact us with any questions.